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You choose a product’s type when you select + Create on Payments → Products. The type decides how the family pays and which settings the Product Builder shows.

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One-Time

The family pays once at checkout. Nothing renews. Use it for:
  • A single drop-in session or evaluation
  • A credit package, such as 10 sessions with credits that expire after 90 days
  • A camp, clinic, or event registration
  • Lifetime access to a program
Examples
  • “60-Minute Private Lesson” for $75, no credits. Used as the payment on a paid scheduler.
  • “10-Session Package” for $650 with 10 credits that expire 90 days after purchase.
  • “Summer Camp Week 1” for $250 with a total purchase limit of 24.

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Subscription

The family’s card or bank account is charged on a schedule, such as every month, until the subscription reaches its set end or is canceled. Use it for:
  • Monthly memberships
  • Credit plans, such as 4 credits a month
  • Ongoing program access
  • A season billed in installments, using an end date or a set number of payments
Subscription-only settings include billing frequency, an initial down payment, a set end, a free trial, and Schedule charges for later. See Product Builder: Payment. Examples
  • “4 Sessions a Month” for $280 a month, 4 credits each month, unused credits expire at renewal.
  • “Unlimited Membership” for $200 a month with Unlimited Credits (shown to families as ∞).
  • “Fall Season” for $150 a month, ending after 4 payments.
To change or cancel a family’s subscription, see Managing subscriptions.

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Access Code

The family enters a code you gave them and gets the product without paying by card. Each code can have its own usage limit. Use it for:
  • Sponsored or scholarship athletes
  • Partner organizations or teams you’ve agreed to cover
  • Staff or assistant coaches who need access
Example “Scholarship Access” with the code SCHOLAR2026 limited to 10 uses, adding 8 credits on redemption. On your website, a code-only product shows Code instead of a price. At checkout, the family types the code into the Access code field. An invalid code shows a message beside the field and doesn’t create a booking or order.
Access code or coupon? An access code unlocks the product without a card payment. A coupon lowers the price of a paid product. Use a coupon for a discount such as 50% off.

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Allow a code on a paid product

A One-Time or Subscription product can also accept codes. Turn on Enable access codes in the product’s Payment section and add codes. Families can then pay the price or enter a code. Code holders skip payment; everyone else pays.

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Choosing a type

  1. Will the family pay again automatically? Yes: Subscription. No: keep going.
  2. Should only people you choose get it free? Yes: Access Code, or a paid product with Enable access codes if others should be able to buy it.
  3. Otherwise: One-Time.

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Changing the type later

The type is set when you create the product. To switch, create a new product with the right type, place it where the old one was, and archive the old one. Existing purchases and subscriptions stay on the old product.

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Several products for one service

One service can have several products. For example, a private-lesson scheduler can take a $75 drop-in product at checkout, while families with a 10-session package or a monthly membership pay with credits. See Use products in schedulers, programs, and forms.