Add and Organize Programs in Your Athlete Portal

Learn how to display training programs, certifications, and resources in your Athlete Portal. Configure sections, access levels, and organization for optimal athlete engagement.

Where to find this: Dashboard → App Builder → Content

What you’ll accomplish

Set up and organize your training programs, certifications, and resources so athletes can easily access content from their mobile app or web portal. You’ll learn how to create sections, control access levels, and optimize the layout for maximum engagement.

Before you begin

Required: At least one program must exist in Content → Programs before you can display it in the Athlete Portal.

Understanding the Programs page

The Programs page displays training content, certifications, and educational resources that athletes access at their own pace.

Programs vs Sessions distinction

Quick Reference

Feature	Programs	Sessions
Type	Self-paced content	Scheduled bookings
Shows	Progress percentage	Available time slots
Payment	One-time or subscription	Per session or credits
Access	Immediate after purchase	At scheduled time

When to Use

Use Programs for:

• Self-paced training content
• Video tutorials and lessons
• Certification courses
• Educational resources

Use Sessions for:

• Scheduled training times
• Live coaching sessions
• Bookable appointments
• Group classes

Athlete view components

• Program thumbnails with visual previews
• Lesson and media counts (format: “X lessons • Y media”)
• Completion progress for started programs
• Section-based organization

Accessing program settings

1. Navigate to App Builder

   From your dashboard, select App in the left sidebar.

   
2. Select Content tab

   Click on the Content tab in the main navigation.

   
3. Choose Programs

   Select Programs from the content options to access your program configuration page.

   

Activating the Programs page

Control athlete visibility of the Programs section through the Active toggle.

1. Locate the Active toggle

   Find the Active toggle in the top right corner of the Programs page.

   
2. Toggle visibility

   • ON: Programs visible to all athletes in their portal
   • OFF: Programs completely hidden from athlete view

   Deactivating hides all programs immediately, including those athletes are currently completing. Verify this is your intended action before proceeding.

3. Update the page

   Click Update Page to save your changes.

Adding individual programs

1. Click Add Content

   In any section, click the + Add Content button.

2. Select programs

   The selection modal displays:

   • Thumbnail image
   • Program title
   • Lesson and media count

   Select programs to add to this section. You can select multiple programs at once.

3. Confirm selection

   Click Save to add selected programs.

   Programs appear immediately with thumbnails and details visible.

Creating and managing sections

Sections organize programs into logical categories for easier navigation.

Adding a new section

1. Click Add Section

   Click + Add Section at the bottom of your program list.

2. Name your section

   Enter a descriptive name. Examples:

   • “Education”
   • “Triple Threat”
   • “Follow Along Workouts”
   • “Beginner Fundamentals”
   • “Elite Training”
3. Start adding programs

   Use + Add Content within the new section to add programs.

Setting up a Welcome Section

The Welcome Section prominently displays one featured program at the top of your Programs page.

1. Locate Welcome Section

   Find the Welcome Section field at the top of Programs configuration.

   
2. Select featured section

   Choose which section becomes the welcome section. The first program in this section receives featured treatment.

   Effective Welcome Section uses:

   • Getting-started program for new athletes
   • Signature certification course
   • Limited-time training series
   • Most popular program

Organizing your Programs page

Reordering sections

1. Hover over the section to move
2. Click and hold the drag handle (⋮⋮)
3. Drag to new position
4. Release to place

Position your foundational content at the top for immediate visibility.

Deleting sections

1. Click the trash icon (🗑️) next to section name
2. Confirm deletion

Section deletion removes display only. Programs remain in your content library for reuse.

Program access and sharing settings

1. Open program settings

   Click Share on any program.

   
2. Choose access type

   Free

   Free Access

   • Open to all athletes
   • No payment required
   • Great for introductory content
   • Builds trust and engagement

   Paywalled

   Paywalled Access

   • Requires purchase or membership
   • Generates revenue
   • Premium content protection
   • Supports subscriptions

   Private

   Private Access

   • Manual assignment only
   • Exclusive content
   • Personalized programs
   • Beta testing new content
3. Configure private access

   For Private programs, toggle ON to restrict visibility to assigned athletes only.

   

   Use cases for private programs:

   • Elite athlete exclusive content
   • Beta testing new programs
   • Personalized training plans
   • Team-specific content
4. Save settings

   Click Save to apply access configuration.

Setting up page settings

1. Access page settings

   Click Page Settings in the action menu (top right).

   
2. Configure page details

   • URL Slug: Path for the page (e.g., /programs or /training)
   • Page Name: Display name in navigation
   • Description: SEO and context description
3. Save changes

   Click Save to apply settings.

Previewing the athlete experience

1. Click Preview Page

   Select Preview Page from the action menu.

   
2. Review the layout

   Verification checklist:

   • Section order correctness
   • Thumbnail display quality
   • Title and description clarity
   • Welcome section prominence
3. Test different devices

   Preview on:

   • Desktop/laptop
   • Tablet
   • Mobile phone

Publishing your changes

1. Review all settings

   Verify sections, programs, and access levels.

2. Click Update Page

   Click Update Page to publish.

   Changes apply immediately. Currently logged-in athletes see updates upon refresh or navigation.

Common questions

Where do I create new programs?

Programs are created in Content → Programs in your main admin dashboard. The App Builder only controls display configuration.

Why can't athletes see certain programs?

Diagnostic steps:

1. Programs page Active toggle → Must be ON
2. Program access setting → Check if Private or Paywalled
3. Athlete status → Verify purchase or assignment
4. Platform → iOS/Android have purchase restrictions

Can athletes search or filter programs?

No search/filter capability currently exists. Structure your sections thoughtfully for easy navigation.

How does progress tracking work?

Progress percentage = (completed items ÷ total items) × 100

Each lesson or media file completed counts toward the total.

Can I assign different programs to different athletes?

Yes. Private program setting enables athlete-specific assignment for personalized content delivery.

Do sections collapse or expand?

Sections remain expanded for immediate content visibility on all devices.

Troubleshooting

Programs not appearing in selection modal

• Verify: Programs exist in Content → Programs
• Confirm: Programs are published (not draft)
• Action: Refresh App Builder page

Athletes report missing programs

1. Check: Programs page Active toggle → Must be ON
2. Check: Program access type → Not Private without assignment
3. Check: Payment status → Purchase complete for paywalled
4. Check: Platform restrictions → iOS/Android restrict in-app purchases

Thumbnails not displaying correctly

• Thumbnails configured in Program Builder only
• Cannot override in App Builder
• Verify proper aspect ratio in source

Section organization issues

• Confirm drag handle engagement
• Test in different browser if needed
• Always Update Page after reorganizing

Pro tips

Organization hierarchy: Structure sections by progression:

1. Fundamentals
2. Skill Development
3. Advanced Training
4. Certifications

Welcome Section optimization: Feature an orientation program explaining your training system and setting expectations.

Naming clarity:

• Include skill level: “Beginner: Ball Handling”
• Add duration: “30-Day Program”
• Specify outcome: “Master the Triple Threat”

Access tier strategy:

• Elite: Advanced tactical content (Private)
• Youth: Age-appropriate basics (Free/Paywalled)
• Teams: Competition prep (Private)

Monthly maintenance:

• Archive outdated content
• Adjust sections based on usage data
• Review completion rates
• Validate free/paid balance

Related articles

• Programs Overview
• Sharing Programs
• Setting Up Paywalls
• Client Profiles
• Understanding the Athlete Portal