Connecting Stripe to CoachIQ

Connect your Stripe account to CoachIQ to start accepting payments, processing subscriptions, and managing transactions

Where to find this: Settings → Billing → Stripe

What you need

• Admin access in CoachIQ
• A Stripe account (you can create one during this process)

Only CoachIQ admins can connect payment processing.

Connect Stripe

1. Navigate to Stripe settings

   From your CoachIQ dashboard:

   1. Click Settings in the left sidebar
   2. Select Stripe Portal

   
2. Click Connect Stripe

   Click the blue Connect Stripe button.

   

   You’ll be redirected to Stripe. If you already have a Stripe account, sign in. If not, you’ll create one now.

   Have multiple Stripe accounts? Make sure you’re logged into the correct one before authorizing.

3. Authorize CoachIQ

   Stripe will ask you to authorize CoachIQ to access your account.

   CoachIQ needs this access to:

   • Process payments on your behalf
   • Create and manage products
   • Handle subscription billing
   • Issue refunds
   • Sync transaction data

   Click Connect to authorize.

4. Confirm connection

   After authorization, you’ll return to CoachIQ.

   The Stripe settings page now shows:

   • Status: Connected (green)
   • Account: Your Stripe email
   • Mode: Test or Live

   Connected. You can now accept payments.

Test mode vs. live mode

Stripe provides two environments:

Test Mode

Use for setup and testing

• No real money processes
• Use Stripe’s test card numbers
• Test booking flows, subscriptions, refunds
• Safe environment for experimenting

Switch to Test Mode in your Stripe dashboard to test payments without charging real cards.

Live Mode

Real payments with real money

• Production environment
• Charges actual credit cards
• Money deposits to your bank
• Switch to Live Mode when ready to accept real payments

Your first payout takes 7-10 days. After that, payouts follow your Stripe schedule (typically daily or weekly).

CoachIQ automatically syncs with whichever mode is active in Stripe. Toggle between modes in your Stripe dashboard.

Once Stripe is connected:

• Payments section activates: Create products, view transactions, manage subscriptions
• Real-time sync: All transactions, refunds, and subscription changes sync automatically
• Customer data flows: Payment methods and billing information sync between platforms

Related articles

• Understanding CoachIQ Payments
• Stripe Dashboard Basics
• Creating Your First Product