Where to find this: Client Profile → Media tab
What it shows
All training content you’ve shared with this specific client:- 🎓 Programs - Multi-lesson courses or training series
- 📹 Lessons - Individual videos or instructional content
- 🎥 Video Analysis - Recorded sessions with your annotations
- 📸 Media - Individual video files or images

Filter by content tags
Left sidebar shows all content tags you’ve created:- Click any tag to show only content with that tag
- “All tags” = show everything (default)
- “Untagged” = content without any tags
- 10 principles
- Habits
- Staff Portrait
- Train Like a Pro
- 32 Days of Handles
- Finishing Tutorials
- And many more…
View toggles
Top-right icons let you switch display modes:| Icon | View Type | When to use |
|---|---|---|
| ☰ List | Vertical list with details | Default view, shows names clearly |
| ⊞ Grid | Thumbnail cards | Visual browsing, see thumbnails |
Grid view is better for video-heavy content where thumbnails help identify content. List view is better for program names and quick scanning.
What you CAN do here
From the Media tab:- ✅ View all content assigned to this client
- ✅ Filter by tags to narrow results
- ✅ Switch between list and grid view
- ✅ See content names and organization
- ❌ Assign new content (do this from Content → Programs/Media)
- ❌ Remove content access (do this from Content section)
- ❌ Play videos (this is view-only for coaches)
- ❌ Edit content (do this in main Content section)
Common uses
What programs have I assigned to them?
What programs have I assigned to them?
- Look at the Media tab (no filters needed)
- Scan the list for program names
- Count how many programs they have access to
Show me only shooting drills I shared
Show me only shooting drills I shared
Did I already share the finishing tutorials?
Did I already share the finishing tutorials?
They can't find content in their Portal
They can't find content in their Portal
Troubleshooting checklist:
- Go to their Media tab
- Check if content appears here
- If YES, it’s assigned → problem is on their end (app refresh needed)
- If NO, it’s not assigned → go to Content section and assign it
Empty media tab?
If you see no content, you haven’t assigned any programs, lessons, or media to this client yet. To assign content:- Go to Content → Programs or Media
- Open the program/lesson you want to share
- Add this client to the “Shared with” list
- Return to their profile—content now appears in Media tab
Understanding content types
| Content Type | What it is | Where you create it |
|---|---|---|
| Programs | Multi-lesson courses with structure | Content → Programs |
| Lessons | Individual training videos | Content → Lessons |
| Video Analysis | Recorded sessions with markup | Content → Video Analysis |
| Media Files | Raw videos/images uploaded | Content → Media Hub |

