Where to find this: Schedule → Calendar

What you’ll accomplish
Master the CoachIQ calendar to visualize your entire schedule, quickly find bookings, manage participants, and prevent conflicts. The calendar is your daily hub for seeing who’s training when, what’s booked, and where you have availability.Success: You can switch between views, use filters to find specific sessions, navigate dates efficiently, and take quick actions without leaving the calendar.
Understanding the calendar vs. schedulers
Before diving in, clarify the distinction between schedulers and the calendar:| Schedulers | Calendar |
|---|---|
| Templates for bookable sessions | Visual display of actual bookings |
| Where you configure services | Where you see booked sessions |
| Set availability, pricing, rules | View who’s booked when |
| Athletes book FROM schedulers | Results appear ON calendar |
- Schedulers = Your menu of services available for booking
- Calendar = Your daily planner showing confirmed appointments
- Create “60-Min Private Training” scheduler
- Athlete books Tuesday 3pm from that scheduler
- Booking appears on your calendar for Tuesday 3pm
The four calendar views
CoachIQ offers four distinct views, each optimized for different tasks.Day View
Best for: Detailed hourly management, checking specific day logistics What you see:- Hour-by-hour grid for selected day
- All sessions with time blocks
- Participant initials in each session
- Session names and scheduler types
- Color-coded by scheduler
- Morning prep: “What’s happening today?”
- Detailed planning: “Can I fit one more session at 4pm?”
- Participant verification: “Who’s in my 3pm session?”
- Click date picker to choose specific day
- Use arrows to move day-by-day
- Click “Today” to jump to current day

Week View
Best for: Weekly planning, pattern recognition, capacity management What you see:- 7-day grid (Sunday - Saturday)
- All sessions across the week
- Participant initials per session
- Visual distribution of workload
- Color patterns by scheduler type
- Weekly planning: “How’s my week looking?”
- Capacity analysis: “Am I overbooked on Wednesday?”
- Pattern spotting: “Why are Thursdays always light?”
- Staff coordination: “Can we balance sessions across coaches?”
- Dense columns = Busy days requiring energy management
- Light columns = Opportunity for marketing or admin time
- Color variety = Good service mix vs. repetitive schedule

Month View
Best for: Long-term planning, trend analysis, capacity forecasting What you see:- 30-day calendar grid
- Session count per day
- First few participant initials
- High-level booking patterns
- Busy vs. slow periods
- Monthly planning: “How booked am I next month?”
- Trend identification: “Which weeks are typically slow?”
- Vacation planning: “When can I take time off?”
- Marketing timing: “When should I push for more bookings?”
- Number count: How many sessions that day (e.g., “5” = 5 sessions)
- Participant bubbles: Shows athlete initials for first few bookings
- Color density: More sessions = darker/fuller appearance

Capacity planning insight: Month view helps you identify booking patterns. Notice all your Mondays are full but Fridays are empty? Adjust availability or marketing accordingly.
List View
Best for: Detailed session information, administrative tasks, reporting What you see:- Chronological list of all bookings
- Three tabs: Upcoming, Canceled, Past
- Detailed information per session:
- Athlete name and email
- Date and time
- Duration
- Session/scheduler name
- Reviewing specific athletes: “Show me all John’s upcoming sessions”
- Finding past sessions: “What did we do on August 15?”
- Analyzing cancellations: “How many cancellations this month?”
- Administrative tasks: “List all sessions for billing review”
- Upcoming
- Canceled
- Past
Shows: All future sessions not yet occurredUse for:
- Daily prep: “Who’s training this week?”
- Verification: “Confirm athlete has correct sessions booked”
- Planning: “What’s my load over next 2 weeks?”

Understanding visual elements
The calendar uses visual indicators to convey information quickly.Color coding
Sessions are color-coded by scheduler type:- Each scheduler has a distinct color (teal, purple, blue, green, etc.)
- Colors help you distinguish session types at a glance
- Consistent across all calendar views
- Teal = Rising Stars Class
- Purple = Elite Class
- Blue = Shooting Lab
- Green = Open Gym
- “All my sessions today are Elite (purple) - high intensity day”
- “Good mix of colors this week - balanced service delivery”
- “Only seeing one color - am I offering enough variety?”
Participant initials
What you see: Athlete initials displayed in session blocks (AS, KW, WB, TG, etc.) Format:- Individual sessions: Shows single athlete’s initials
- Group sessions: Shows multiple initials
- Overflow: Shows “+X more” when too many to display
AS= Single athlete (Alex Smith)AS, KW, WB= 3 athletes in group sessionAS, KW, WB, TG (+2)= 6 athletes total, showing first 4 + indicator for 2 more
- Quick participant verification without clicking
- Spot familiar athletes across multiple sessions
- Identify group dynamics at a glance
Capacity display
Two different formats depending on context:- Coach/Admin View (X/Y format)
- Athlete View (Remaining format)
Format:
4/10 ParticipantsMeaning: 4 athletes booked out of 10 total capacityWhere shown:- Session detail modal (when you click on a session)
- Admin management screens
- Your internal calendar views
6/12 Participants = 6 booked, 12 capacity, 6 spots remainingQuick math: Total capacity minus booked = available spots- Session shows
AS, KW, WB, TG= 4 initials visible - Click session → Modal shows
4/10 Participants - Athlete sees booking page → Shows
6 slots remaining - All three formats describe the same session!
The filtering system
Filters help you find specific bookings quickly in busy schedules.Available filters
Location: Top-right of calendar interface Four filter categories:1
Athlete(s) Filter
Options:
- All = Show sessions for all athletes (default)
- Individual athletes = Select specific athlete(s)
- Check specific athlete’s schedule: “Show me only Sarah’s sessions”
- Verify booking: “Did John’s Tuesday session go through?”
- Athlete coordination: “When is Emma training this week?”
2
Schedulers Filter
Options:
- All Schedulers = Show all session types (default)
- Individual schedulers = Select specific scheduler(s)
- Focus on specific service: “Show me only Private Training sessions”
- Analyze scheduler popularity: “How booked is Elite Class?”
- Service planning: “How many group classes this week?”
3
Coaches Filter
Options:
- All Coaches = Show sessions for all coaches (default)
- Individual coaches = Select specific coach
- Check individual coach workload: “How many sessions does Mike have?”
- Balance scheduling: “Sarah has 30 sessions, David only has 10”
- Coach-specific planning: “When can Sarah take vacation?”
4
Timezone Filter
Options: PST, EST, CST, MST, and other timezonesWhen to use:
- Virtual training across time zones
- Multi-location businesses
- Travel coordination
Filter combinations
Power of combining filters: You can use multiple filters simultaneously for laser-focused views: Example combinations:Scenario 1: Check specific athlete's private training
Scenario 1: Check specific athlete's private training
Filters:
- Athlete: “Sarah Johnson”
- Scheduler: “Private Training”
Scenario 2: Review one coach's group classes
Scenario 2: Review one coach's group classes
Filters:
- Coach: “Mike”
- Scheduler: “Group Class”
Scenario 3: Virtual training analysis
Scenario 3: Virtual training analysis
Filters:
- Scheduler: “Virtual Training”
- Timezone: “EST”
Scenario 4: Multi-athlete coordination
Scenario 4: Multi-athlete coordination
Filters:
- Athletes: “John” + “Emma” + “Alex” (multi-select)
Clearing filters
To return to full calendar view:- Click filter dropdown
- Select “All” option
- Or click any active filter badge and click X
Filter persistence: Some systems remember your last filter settings between sessions. Others reset to “All” when you reload the page.
Navigating dates
Move through your calendar efficiently with navigation controls.Date picker
What it is: Calendar icon or date display at top of calendar How to use:- Click date picker/calendar icon
- Mini calendar pops up
- Select specific date
- Calendar jumps to that date
- Jump to future date: “What’s happening three weeks from now?”
- Check past date: “What did we do on August 15?”
- Skip ahead: “Show me the week of October 15”
Previous/Next navigation
What it is: Arrow buttons (← →) next to date display Function:- Left arrow (←): Previous period (day/week/month depending on view)
- Right arrow (→): Next period
- Day view: Moves 1 day at a time
- Week view: Moves 1 week at a time
- Month view: Moves 1 month at a time
Jump to today
What it is: “Today” button (usually near date display) Function: Instantly returns to current day regardless of where you were When to use:- You’ve navigated far into future/past: “Get me back to today”
- Quick reset after exploring different dates
- Rapid return to current context
Quick actions from calendar
Perform common tasks directly from the calendar interface.Book Session button
Location: Top-right corner of calendar Function: Opens booking builder to create new session Use cases:- Manual booking: “Client called, need to add them for Tuesday 3pm”
- Fill gaps: “I have a 2pm opening, let me book someone”
- Recurring sessions: Create multi-week booking patterns
- Click “Book Session”
- Select client
- Choose scheduler
- Pick date & time
- Confirm booking
- Appears immediately on calendar

Click session for details
Action: Click any session block in calendar Opens: Session detail modal/panel Information displayed:- Session name and scheduler type
- Date, time, duration
- Participants (with capacity: 4/10)
- Coach assigned
- Location
- Add Participants
- Send Message
- Edit/Cancel Session
Function: Add more athletes to this sessionWhen available: Session has remaining capacityWorkflow:
- Click “Add Participants”
- Search for athlete by name/email
- Select athlete(s)
- Choose credit redemption or payment
- Add to session
- Athlete receives confirmation
Capacity check: System prevents adding more athletes than max capacity allows.
Common calendar questions
Why don't I see a session I created?
Why don't I see a session I created?
Possible causes:
- Active filters: You filtered by athlete/scheduler and this session doesn’t match
- Fix: Clear all filters (select “All”)
- Wrong date range: Session is outside your currently viewed dates
- Fix: Use date picker to jump to session date
- Wrong view: Session exists but hard to see in month view
- Fix: Switch to Day or Week view for that date
- Not yet booked: You created a scheduler but no one has booked yet
- Fix: Calendar only shows actual bookings, not availability
How do I see my availability, not just bookings?
How do I see my availability, not just bookings?
Important: Calendar shows BOOKINGS (actual scheduled sessions with athletes), not your availability windowsTo see availability:
- Go to Schedule → Schedulers
- View availability templates
- Or check scheduler settings for availability schedule
Can I color-code by coach instead of scheduler?
Can I color-code by coach instead of scheduler?
Current limitation: CoachIQ calendar typically color-codes by scheduler type, not by coachWorkaround:
- Use coach filter to isolate one coach
- Their sessions appear in their assigned color
- Switch between coach filters to check each coach individually
What do the numbers on month view mean?
What do the numbers on month view mean?
The number = Total sessions that dayExamples:
3= 3 sessions scheduled that day7= 7 sessions scheduled that day- No number = No sessions
How do I print or export my calendar?
How do I print or export my calendar?
Printing:
- Choose your desired view (Week or Month works best)
- Apply any filters needed
- Use browser print function (Ctrl+P or Cmd+P)
- Adjust print settings as needed
- CSV export of bookings
- Calendar feed (iCal format)
- Integration with Google Calendar or Apple Calendar
Why does an athlete appear in multiple sessions simultaneously?
Why does an athlete appear in multiple sessions simultaneously?
This should NOT happen: System prevents athletes from double-bookingIf you see this:
- Check if same athlete or different athletes with similar names/initials
- Verify both sessions are actually confirmed (not one in “pending” state)
- Check for timezone issues causing display confusion
- Contact support - this is a potential conflict needing resolution
Troubleshooting calendar display
Sessions not appearing
Checklist:- Clear all filters (select “All” in each dropdown)
- Verify correct date range (use date picker)
- Try different view (Day, Week, Month, List)
- Hard refresh browser (Ctrl+Shift+R or Cmd+Shift+R)
- Check if session was actually booked (vs. just scheduler created)
Wrong times showing
Possible causes:- Timezone mismatch: Calendar showing different timezone than expected
- Fix: Check timezone filter, ensure correct timezone selected
- Browser timezone: Your computer/browser timezone doesn’t match account
- Fix: Verify account settings match your actual location
- Daylight Saving Time: During DST transitions, times may shift
- Fix: Verify session times are correct in session detail modal
Colors are confusing
If you can’t distinguish scheduler types:- Click on sessions to see scheduler name in detail modal
- Use scheduler filter to isolate one type at a time
- Create a color key legend for yourself
- Request CoachIQ support to adjust colors if accessibility issue
Participant initials unclear
If initials don’t make sense (overlapping, cut off, too many):- Click session for full participant list in modal
- Use List View for detailed participant information
- Filter by specific athlete to see their sessions clearly
Calendar best practices
Next steps
Managing Conflicts
Understand and resolve scheduling conflicts efficiently
Manual Booking
Book athletes directly from calendar
Booking Management
Edit, reschedule, or cancel existing bookings
Creating Schedulers
Create bookable schedulers that appear on calendar
Related articles
Understanding Schedulers
Clarify scheduler vs. calendar concepts
Availability Setup
Configure when you’re available for booking
Blackout Days
Block unavailable dates on calendar
Multi-Coach Management
Coordinate multiple coaches on one calendar
Athlete Booking Flow
Understand how bookings appear on your calendar
Calendar Troubleshooting
Fix common calendar display issues
Questions about calendar functionality? Our support team can help you optimize your calendar workflow and resolve any display issues. Contact Support

