Sync Bookings to Google Calendar

Automatically sync your CoachIQ bookings to Google Calendar so sessions appear on your personal calendar.

Where to find this: Schedule → Schedulers → [Select Scheduler] → Google

What you’ll accomplish

Connect your Google Calendar to a scheduler so all bookings automatically appear on your personal calendar. This keeps your CoachIQ schedule in sync with your everyday calendar without manual entry.

Beta feature: Google Calendar sync is currently in beta. Core functionality is stable, but some features may be refined based on feedback.

How the sync works

Google Calendar sync is one-way: CoachIQ → Google Calendar.

Action in CoachIQ	Result in Google Calendar
Athlete books session	Event created
Booking rescheduled	Event updated
Booking cancelled	Event removed
Recurring booking created	Recurring event created

Changes must be made in CoachIQ. Editing or deleting events directly in Google Calendar does NOT update CoachIQ. Always manage bookings from your CoachIQ dashboard.

What gets synced

Each booking creates a Google Calendar event with:

• Session date and time
• Athlete name
• Session type/scheduler name
• Duration

Current behavior: Each booking creates its own event. If 3 athletes book the same time slot, you’ll see 3 separate events on your Google Calendar.

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Connecting Google Calendar

1. Open your scheduler settings

   Go to Schedule → Schedulers and click on the scheduler you want to sync.

2. Navigate to the Google tab

   In the scheduler settings sidebar, click Google.

   
3. Enable sync

   Toggle Sync to Google Calendar to ON.

4. Connect your Google account

   Click Select Accounts and sign in with your Google account. Grant CoachIQ permission to create and manage calendar events.

   Use your primary work Google account—the one where you want to see your coaching schedule.

5. Save your scheduler

   Click Update to save your changes.

   Success! New bookings on this scheduler will now appear on your Google Calendar automatically.

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Key things to know

Each scheduler syncs independently

You connect Google Calendar per scheduler, not account-wide. This gives you flexibility:

• Sync only specific schedulers to your calendar
• Connect different Google accounts to different schedulers
• Keep some schedulers private (not synced)

Sync is one-way only

This is the most important concept to understand:

Where you make changes	What happens
CoachIQ (correct)	Changes sync to Google Calendar
Google Calendar (incorrect)	Nothing happens in CoachIQ

If you delete an event from Google Calendar, the booking still exists in CoachIQ. If you move an event in Google Calendar, the booking time doesn’t change in CoachIQ.

Always manage your schedule from CoachIQ.

Recurring bookings sync correctly

When an athlete books a recurring session:

• CoachIQ creates a recurring event in Google Calendar
• The recurrence pattern matches (weekly, bi-weekly, etc.)
• Deleting the entire recurring schedule removes all instances from Google Calendar

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Common questions

Can I sync to Apple Calendar or Outlook?

Google Calendar sync is the only direct integration currently available. However, if you use iCal feeds, you can subscribe to your CoachIQ calendar from Apple Calendar or Outlook. See Calendar Overview for iCal feed options.

Why don't I see past bookings?

Sync only applies to bookings made AFTER you enable the integration. Existing bookings before you connected won’t appear on Google Calendar.

Can athletes see my Google Calendar?

No. This sync only sends events TO your Google Calendar. Athletes cannot see your Google Calendar or any events on it. They only see availability through CoachIQ’s booking system.

What if I have multiple coaches?

Each coach can connect their own Google account to schedulers they’re assigned to. The sync sends events to whichever Google account is connected to that scheduler.

Will this block time on my Google Calendar for availability?

The sync creates events on your Google Calendar, but CoachIQ does not read your Google Calendar to determine availability. Your CoachIQ availability is set separately in your availability templates.

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Troubleshooting

Events not appearing on Google Calendar

Check these things:

1. Sync is toggled ON in the scheduler’s Google settings
2. You’ve connected a Google account (not just enabled the toggle)
3. The booking was made AFTER you enabled sync
4. Check the correct Google Calendar (you may have multiple)

Still not working? Try disconnecting and reconnecting your Google account.

Events showing wrong information

If event details appear incorrect (wrong time, missing info), the booking data in CoachIQ may need updating. Edit the booking in CoachIQ and the Google Calendar event will update.

Cancelled booking still on Google Calendar

In rare cases, cancellation sync may be delayed. Wait a few minutes and refresh your Google Calendar. If the event persists, you can manually delete it from Google Calendar (this won’t affect CoachIQ).

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Related articles

Creating Your First Scheduler

Set up a scheduler before connecting Google Calendar

Calendar Overview

Navigate and manage your CoachIQ calendar

Advanced Scheduler Settings

Configure coaches, locations, and reminders

Managing Availability

Set when athletes can book sessions