> ## Documentation Index
> Fetch the complete documentation index at: https://help.coachiq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing Settings: Your CoachIQ Plan & Stripe Portal

> Manage the card on file for your CoachIQ subscription, download invoices, and view the products and invoices in your connected Stripe account.

<Info>
  **Where to find this**: **Settings → Payments**, which holds **Billing** (what you pay CoachIQ) and **Stripe Portal** (what your athletes pay you, in Stripe).
</Info>

## Billing

Manage the payment method on file for your CoachIQ subscription, view invoices, and download receipts.

<Frame>
  <img src="https://mintcdn.com/coachiq/CCIrd9BPnowC_gFh/images/billing-update.png?fit=max&auto=format&n=CCIrd9BPnowC_gFh&q=85&s=695e206abcc9343899211df56e36c68f" alt="CoachIQ billing page showing card on file, invoices, and billing history" width="2204" height="1283" data-path="images/billing-update.png" />
</Frame>

### Update your card on file

<Steps>
  <Step title="Open Billing">
    Click **Settings** in the bottom-left corner, then **Billing**.
  </Step>

  <Step title="Add a new card">
    Under **Payment Method**, click **+ Add another card** and enter the card number, expiration date, CVV, and billing ZIP code.
  </Step>

  <Step title="Set as default">
    Click **Set as Default** next to the new card. Remove old cards with the trash icon. The new card is charged from your next billing date; the current cycle is not affected.
  </Step>
</Steps>

### View and download invoices

Below your cards, **Billing History** lists every past invoice with its billing date, status, amount, and the card it was charged to. Click any invoice to view or download it as a PDF for your records.

The **Subscriptions** block shows your active CoachIQ plan and any add-ons, such as a Personalized App, with the card each one bills to.

<Warning>
  To change or cancel your plan, click **Contact us** next to **Need an upgrade?** in the Subscriptions block. A team member will handle it with you.
</Warning>

## Stripe Portal

View and manage your Stripe-connected products and invoices.

<Note>
  The Stripe Portal is only visible after you've connected your Stripe account. If you haven't set up payments yet, see [Setting Up Stripe](/payments/connecting-stripe).
</Note>

### What you'll see

| Tab          | Contents                                                                  |
| ------------ | ------------------------------------------------------------------------- |
| **Products** | All products you've created in Stripe, with pricing and billing frequency |
| **Invoices** | Invoice history from your Stripe account                                  |

### Filtering products

Use the filters at the top to sort by:

* **Status** — Active, archived, or all products
* **Type** — View all product types

Click the link icon next to any product to copy its direct URL for sharing.

***

## Common questions

<AccordionGroup>
  <Accordion title="What if my subscription payment fails?">
    You'll get an email if a payment fails. Update your card within 7 days to avoid a temporary loss of access.
  </Accordion>

  <Accordion title="Can I pay by bank account instead of card?">
    Not currently. CoachIQ subscriptions support credit and debit cards only.
  </Accordion>

  <Accordion title="Why can't I see the Stripe Portal?">
    The Stripe Portal only appears after you've connected a Stripe account. Go to **Payments** in the main navigation to set up your Stripe connection.
  </Accordion>
</AccordionGroup>

## Related articles

<CardGroup cols={2}>
  <Card title="Setting Up Payments" icon="credit-card" href="/payments/connecting-stripe">
    Connect Stripe and start accepting payments
  </Card>

  <Card title="Stripe Dashboard" icon="chart-line" href="/payments/stripe-dashboard">
    What to check in Stripe itself
  </Card>
</CardGroup>